Heros Cetinelian has recently joined the UKG TeleStaff Solutions Group as a Business Analyst. In this role, he will work closely with the Engineering division where he will write business requirements for new and innovative product features to support the automation of the scheduling process for the TeleStaff product line.
Heros has 21 years of UKG TeleStaff configuration and implementation experience in the public sector vertical. Additionally, he has had extensive background in documenting business requirements and solution design. Most recently, Heros has worked within the UKG enablement team to provide internal training and mentorship to solution consultants. Heros immensely enjoys supporting TeleStaff administrators and routinely replies to questions posted by customers within the UKG community forum.
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