Sam Franklin is the SaaS Technical Lead / Architect for the Global Technology Services Team based in Melbourne Australia, having worked throughout Asia, Australia, New Zealand and the United States. As the Technical Lead, Sam is responsible for the development of the SaaS Technology Service offerings and the development and training of the Technology Consultants in the SaaS Technical space.
Sam has worked in the technology industry for over 20 years, with experience in public sector and private organisations across various verticals (Healthcare, Retail, Education, Government and Finance). He has significant experience with tier 1 software implementation across the entire lifecycle including project planning, analysis, design, installation, integration, customization, security, tuning and operational management. He has a holistic approach to implementation and problem resolution with a broad experience across the application and infrastructure spectrum. With skills in performance analysis, tuning, language support and troubleshooting in complex environments. Sam has presented for the System Administrators Guild of Australia, VMWare User Groups, VMWare, and Kronos.
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