With 17 years of product management experience, Lu Busalacchi leads the Product Management group for the Workforce TeleStaff and Workforce Planner applications. For the past 2 1/2 years, Lu has been instrumental in a number of releases, introducing features such as SMS Job offer, Screen Personalization, Two-Way Trades and Intouch Time Off Requests. He has been critical in advancing the Workforce Planner product with numerous improvements in the staffing process.
Lu partners with our customers across multiple industries (fire, law enforcement, corrections and manufacturing) to understand their business problems. He develops product requirements and works closely with Engineering to ensure delivery of solutions that solves our customers’ business problems. He is responsible for ensuring UKG cross-functional team members are educated on new functionality so they can effectively support our customers.